Privacy Policy

We may collect the following types of information:

• Personal Information: Name, email address, phone number, service address
• Payment Information: Billing details (processed securely through third-party providers)
• Service Information: Cleaning preferences, special instructions
• Technical Data: IP address, browser type, device information

We use your information to:

• Schedule and manage cleaning services
• Process payments
• Communicate with you regarding bookings
• Provide customer support
• Improve our services and website
• Send promotional offers (if you opt in)

We may share your information with:

• Independent Service Providers (cleaners) to fulfill your service
• Payment processors to complete transactions
• Technology providers that support our platform

We do not sell your personal information.

If you provide your mobile phone number, you consent to receive SMS text messages from Home Dream Clean, LLC for purposes including:

• Booking confirmations and scheduling updates
• Appointment reminders
• Service-related notifications
• Customer support communications
• Promotional offers (if applicable)

Message Frequency: Message frequency may vary based on your interactions with our services.

Message & Data Rates: Message and data rates may apply based on your mobile carrier plan.

Opt-Out: You may opt out at any time by replying STOP.

Help: Reply HELP for assistance.

Important:

• We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for their marketing purposes.
• Consent to receive SMS messages is not a condition of purchase.

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

We retain personal information only as long as necessary to provide services and comply with legal obligations.

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your information (subject to legal obligations)

To make a request, contact us at the email below.

We may use third-party services (such as payment processors or booking platforms). These providers have their own privacy policies governing how they handle your information.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

• Email: support@homedreamclean.com
• Phone: 863-400-1177

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