Question 1

How much does a cleaning cost?

Accepted Answer

We offer transparent, flat-rate pricing based on the size of your home and the type of cleaning. You'll see your price up front when you book online — no hourly surprises and no hidden fees.

Question 2

What's included in a standard cleaning?

Accepted Answer

A standard clean covers dusting and surface wipe-downs, kitchen and bathroom cleaning, floors vacuumed and mopped, trash removed, and general tidying throughout your home.

Question 3

What's the difference with a deep cleaning?

Accepted Answer

A deep clean includes everything in a standard clean plus detailed work like baseboards, vents, grout and tile buildup, and inside appliances on request. It's perfect as a first-time reset.

Question 4

Do you offer move-in / move-out cleaning?

Accepted Answer

Yes! Our move-in/move-out clean is a full empty-home deep clean including inside cabinets and drawers and appliances cleaned inside and out — leaving the space move-ready and spotless.

Question 5

Can I set up recurring service?

Accepted Answer

Absolutely. Many homeowners book weekly, bi-weekly, or monthly cleanings to keep their home consistently fresh. There are no contracts, so you can adjust or pause anytime.

Question 6

How do I reschedule or cancel?

Accepted Answer

Life happens! Just reach out and we'll gladly reschedule. We ask for as much notice as possible so we can offer the spot to another homeowner.

Question 7

Do you bring your own supplies and equipment?

Accepted Answer

Yes, our cleaners arrive fully equipped with quality supplies and equipment. If you prefer we use specific products you provide, just let us know.

Question 8

Are your cleaners insured and vetted?

Accepted Answer

Every cleaner is background-checked and vetted before they ever enter your home, and we're insured for your peace of mind.

Question 9

What about my pets?

Accepted Answer

We love pets! Just let us know about any furry family members when you book so our cleaner comes prepared and your pets stay comfortable.

Question 10

How do payments work?

Accepted Answer

Payments are cash-free and secure. You pay easily online, so there's no need to leave cash or a check — simple and contact-free.

Question 11

Which areas do you serve?

Accepted Answer

We proudly serve Lakeland, South Lakeland, Mulberry, and Auburndale. Not sure if you're in our area? Give us a call and we'll let you know.

Question 12

What if I'm not satisfied?

Accepted Answer

Your happiness is guaranteed by the Home Dream Clean Promise. If anything isn't right, tell us within 24 hours and we'll make it right. Happy Satisfaction Gurantee.

Frequently Asked Questions

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